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About
Skilled Administrative Support Professional, Web Designer, and Customer Service Representive with 10 Years' Experience
My name is Lacey, I am a 31-year-old mid-west born and raised and recently relocated to Arizona. I like to consider myself a modern hippie soul with a passion for loving, living, and chasing opportunities. I have consistently been chasing my purpose and the goals that I create but in the end, I always get led back to a soul purpose of just helping people. I want to continue to gain knowledge but I also want to continue to share knowledge with anyone that I can. I have so many passions and have evolved some of them and still working on others but I know one thing I want to do is to help you create your business, find your vision, put your ideas onto a website and continue to help your own customers in your own unique way. My career had started early in computers, technology, websites, coding, HTML, logo design, SEO, and all the nerdy stuff on the side as I was working full-time as a bartender and waitress making a living.
I then had a breaking moment and was ready to move on from working every weekend, spending my holidays away from my family, and working 70+ hours a week for companies that were not even appreciative of the hard work I had been doing. I was lucky enough to land a basic office job I was unsure of what I was getting myself into. I started as just a basic front desk, answering phone calls, calling collection accounts, and other small administrative tasks. I wasn't sure if I was quite happy yet but I knew I was happier than I had been in the service industry. This job position quickly grew, I was working for a business that actually ran 11 companies in total so I had a lot of options for growth if I wanted it. I dipped my toes in all of the businesses, learned a lot of accounting tasks, the basic behind-the-scenes of running different businesses in different industries. My focus quickly grew into one of the larger companies that is a portable storage business. Being a part of the growth from the start-up and having the options and growth at my fingertips to learn new things and gain knowledge daily was exactly what I wanted. Within 8 years of being within the company I took on the role of VP of operations of this company, after almost 11 years I had finally decided entrepreneurship was my calling and I wanted to help other businesses grow and that was the journey to where I am now as the owner of Divine Flow Digital.​
I have over 12 years of web design and SEO experience. I specialize in helping smaller companies grow within their state or region with strong SEO and an interactive but informative web layout. I can provide multiple packages including basic main landing pages and minimal SEO to an upgraded enhanced package with many landing pages for products, services, delivery methods, rentals, purchases, services, programs, ETC. as well as many back pages filled with keywords and SEO specified to your niche after analyzing your market data and competition. I can also help with logo design, blog setup, e-commerce, marketing emails and more just ask and I will see if I can provide what you are looking for!
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• Strong leadership skills, including solid project management skills
• Capable of managing multiple projects concurrently and managing multiple team members concurrently
• Able to set and meet budgets and deadlines per job
• Perform well under pressure
• Customer service-oriented, BOTH internal and external
• Effective communication (oral, written, listening), organization, prioritization, multi-tasking, and problem-solving skills
• Innovative
• Great attention to detail
• Willing to accept new challenges in changing business landscape
• Manage and mentor other employees
• Ability to demonstrate a credible and trustworthy presence through professionalism, demeanor, and broad technical knowledge.
• Strong knowledge of products and services
• Expertise in the various system and/or vendor products
• Manage and direct day-to-day operations to meet budget and other financial goals Develop, communicate, and implement effective operating policies to support company growth objectives.
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